Transforming healthcare and dental communication through AI voice automation
Gensail solves one of the most expensive, overlooked revenue leaks in healthcare and dental practices: missed calls, inconsistent staff handling, and manual follow-up work. Clinics miss 30–35% of inbound calls, costing the industry billions in lost revenue annually.
We fix this with an AI voice platform built around three pillars:
1. AI Handling of All Inbound Calls (Never Miss Another Call)
Gensail replaces outdated phone workflows with instant, natural-language AI voice agents that can:
Answer every call immediately, 24/7
Handle unlimited simultaneous callers
Resolve 70%+ of conversations without staff intervention
Integrate with EMR/EHR systems for real-time scheduling and information access
This eliminates hold times, removes missed calls entirely, and recaptures revenue that normally disappears into voicemail black holes. Clinics deploying Gensail are already seeing dramatic reductions in hang-ups and improved patient access.
Many groups rely on humans to monitor calls — for example, Rise DDS grades 45,000 calls per month using 50 human graders. Gensail automates this end-to-end.
Our Evaluation AI:
Retrieves calls (e.g., via CallRail) automatically
Transcribes, summarizes, and analyzes sentiment
Extracts structured data (appointment type, outcome, insurance, etc.)
Identifies missed opportunities and lead quality
Uploads data directly into third-party systems (e.g., Rise DDS API)
Creates a feedback loop to continuously improve accuracy
This replaces massive labor costs, produces near-real-time visibility into performance, and gives management a live dashboard of scheduling, revenue opportunities, and staff quality.
(Used today by Stamp Medical’s 87-location network and powering a $300,000 ARR contract with RiseDDS.)
Gensail completes the “full communication loop” by offering outbound AI calls that:
Confirm upcoming appointments
Request missing paperwork or insurance
Notify patients of schedule changes
Reduce no-shows and improve operational efficiency
Outbound agent logic is tied directly into the same EMR/EHR data the inbound agents use, creating a unified, reliable patient experience.
This drives higher show rates, reduces last-minute cancellations, and eliminates staff hours spent dialing phones manually.
200,000+ small to mid-size clinics — and 475,000+ physician offices — struggle with the exact problems Gensail solves.
Practices lose $1–4 million per facility from missed calls. Gensail eliminates that loss and boosts capacity without adding staff.
87-location live customer (Stamp Medical)
$300k ARR SOW with RiseDDS (+ 2,000-clinic network referral partnership)
Soft launch with 26-clinic group ready to roll out network-wide
Simple and predictable pricing:
$1,500 platform fee
$0.38/min usage
$1,700 average monthly spend per SMB clinic
