Last Updated: 10/02/2025
This Privacy Policy outlines how **Gensail LLC.** (“Gensail,” “we,” “us,” or “our”) collects, uses, processes, and shares personally identifiable information when you engage with our websites (the “Sites”) or use our products and services (the “Services”).
At Gensail, our mission is to empower healthcare and dental providers with AI-driven automation that removes operational constraints and enhances patient experiences. This Privacy Policy explains how we process your data in support of that mission.
To deliver our Services, we may collect data that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Data”).
Examples of information we collect include:
Identifiers: Name, email address, postal address, phone number, account name, unique identifiers, IP address, and online identifiers.
Commercial Information Records of Gensail products or services you’ve explored, purchased, or considered.
Internet or Similar Network Activity: Browsing history, search history, and interaction with our Sites and Services, including cookies and analytics data.
Professional or Employment Information: If relevant to enterprise services.
Inferences: Insights drawn from the above categories to improve and personalize our Services.
We may also collect Personal Data on behalf of our customers when we provide Services to them.
Additionally, we use non-identifiable information collected via cookies, beacons, and analytics tools (such as Google Analytics) to improve performance and user experience.
We use Personal Data for purposes including:
Service Delivery: Providing and maintaining access to our Services.
Improvement & Personalization: Enhancing features, usability, and functionality.
Customer Communication: Responding to inquiries, sharing updates, inviting participation in events, and providing support.
Security & Compliance: Detecting fraud, enforcing terms, and meeting legal obligations.
Business Insights: Analyzing industry trends and user interactions to guide future innovation.
We may share Personal Data under these circumstances:
Service Providers: Hosting, IT, analytics, communications, payment processing, and auditing.
Business Transactions: In mergers, acquisitions, or transfers of assets where Personal Data is included.
Affiliates & Partners: Sharing aggregated, non-identifiable data to improve ecosystem services.
Advertising & Analytics: With providers where applicable, subject to user consent and applicable laws.
Legal & Security: When required by law or necessary to protect Gensail’s rights, users, or the public.
Depending on your state of residency, you may have the following rights (subject to applicable law):
Right to Know what Personal Data we collect and share.
Right to Request Deletion of Personal Data.
Right to Correct inaccurate information.
Right to Access a copy of your data in a portable format.
Right to Opt-Out of Sale/Sharing of Personal Data (as defined under CCPA and similar laws).
Right to Limit Use of Sensitive Personal Data, if applicable.
Right to Non-Discrimination for exercising privacy rights.
To exercise your rights, contact us at:
📞 1-800-GENSAIL
We may need to verify your identity before fulfilling requests.
We retain Personal Data only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, financial, or reporting requirements.
Our Sites and Services are not intended for children under 13. We do not knowingly collect Personal Data from children under 13, and will promptly delete any such data discovered.
We implement technical, administrative, and physical safeguards to protect Personal Data. While no system is 100% secure, we continually enhance protections to safeguard your trust.
We may update this Privacy Policy periodically to reflect changes in practices, technology, or legal requirements. Updates will be posted here with a revised “Last Updated” date.
